Terms and Conditions
I am a strong believer in open and honest communication. As we begin working together, I want to make sure that you are aware of my basic working schedule and business procedures. This will hopefully aid our working relationship and allow us to be on the same page.
What you can expect when working with me:
1. All calls and e-mails will be replied to within 6-12 business hours.
- KimThomsonva.com does not use Google Analytics.
2. I am fully insured and ICO registered as well as GDPR compliant.
3. Your data will be backed up securely off-site.
4. Anything I have to keep physically, is locked in a secure place.
5. Hours worked are logged and charged in 15-minute increments.
6. Unless otherwise requested check-in emails for the week ahead
will be sent on Sunday evening and weekly updates will be sent
on a Friday evening.
7. Hours of Operation: Mon- Fri 9am-5pm,
Sat & Sun 12-5pm.
Excluding Bank Holidays.
8. I only work with clients located in the UK.
10. You will be invoiced for a 50% deposit before work begins with
the remainder invoiced on completion.
The following T&C also apply as well as any additional points which will be applied in your booking form and discussed with you before signing.
Click the download file icon below to download Kim Thomson Virtual Assistant Services Full Terms & Conditions.
| ktvas_terms_of_business.docx |